Privacy Policy & Personal Data Protection

The controller of the data collected on the website www.infotestadn.com is: /

Email: contact@infotestadn.com

We collect only the data strictly necessary for the provision of our services.

A. Administrative and contact data

Identity: First name, last name.

Contact: Email address, telephone number.

Payment: Transaction history (banking details are processed securely by our payment service providers and are not stored on our servers).

B. Sensitive data (Genetic)
As part of the performance of the DNA test, our partner laboratory processes personal health data (genetic data and biological samples).

Important: InfotestADN acts as an intermediary. We never handle, analyse, or store your biological samples directly. They are sent by you directly to the laboratory.

We process your data for the following purposes:

• Order management: Necessary for the performance of the contract (Art. 6.1.b).
   

• Connection with the laboratory: Necessary for the performance of the contract (Art. 6.1.b).
   

• Processing of genetic data: Based on your explicit consent (Art. 9.2.a), given at the time of the order and when sending the sample.
   

• Customer support and follow-up: Based on our legitimate interest in assisting you (Art. 6.1.f).
   

• Website improvement: Based on your consent (Cookies).

Your data are transmitted to the following recipients:

1. InfotestADN internal services: For order management and customer support.

2. Endeavor DNA Laboratories (USA): Partner laboratory that carries out the analysis. Only the data necessary for the analysis and for sending the results are transmitted to them or accessible via your client code.

3. Technical subcontractors:
   
   Wix.com: Website and data hosting.
   Stripe / Payment service providers: Secure payment processing.

For the performance of the tests, your data (and samples) are transferred to the United States to Endeavor DNA Laboratories.
 

This transfer is governed by appropriate safeguards in accordance with the GDPR:

• The laboratory is accredited ISO 17025 and AABB.

• The transfer is covered by the European Commission’s Standard Contractual Clauses (SCCs), ensuring a level of protection equivalent to that of the EU.

• By placing an order, you expressly consent to this transfer, which is necessary for the performance of the test.

• Client account and order data: Retained for the duration of the commercial relationship, then archived in accordance with legal obligations.
   

• Biological samples: Destroyed by the laboratory immediately after analysis (unless a specific legal request applies).
   

• Genetic data (Results): Retained securely by the laboratory for between 6 months and 1 year to allow for a copy request, then deleted.

We implement technical and organisational measures to protect your data:
 

• HTTPS/TLS protocol for the encryption of communications.

• Secure hosting certified ISO 27001 (Wix).

• Restricted internal access to personal data.

The partner laboratory has its own high-level security measures in place (accredited laboratory).

In accordance with the GDPR, you have the following rights in relation to your data:

Right of access: To know which data we hold.
 

Right to rectification: To correct inaccurate data.
 

Right to erasure: To request the deletion of your data (except where there is a legal obligation to retain it).
 

Right to data portability: To retrieve your data.
 

Right to withdraw consent: At any time, in particular for the processing of genetic data (prior to the performance of the test).

To exercise these rights, please contact us at: contact@infotestadn.com

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Your choices:

During your first visit, a consent banner allows you to accept or refuse non-essential cookies. You can change your preferences at any time via the cookie management tool available on the site.

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Google Analytics:

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For any questions regarding this policy or your personal data:

Email: contact@infotestadn.com